Frequently Asked Questions
Shipping
How long does shipping take?
Orders are processed within 1–3 business days. Standard U.S. shipping takes 5–8 business days after processing. You'll receive a tracking number by email once your order ships.
Do you offer free shipping?
Yes! We offer free economy shipping on eligible U.S. orders of $50 or more.
Do you ship internationally?
International shipping availability and rates are shown at checkout for eligible destinations. Please note that customers are responsible for any customs duties, import taxes, or fees charged by their country.
Can my order ship in multiple packages?
Yes. Items may ship separately from different fulfillment locations. You'll receive individual tracking numbers for each shipment at no additional charge.
Orders & Tracking
How do I track my order?
Once your order ships, you'll receive a confirmation email with your tracking number. You can use this to track your package directly with the carrier.
Can I change or cancel my order?
Please contact us as soon as possible at info@kewhaneesboutique.shop or call 443-542-8514. We'll do our best to accommodate changes before your order is processed.
Returns & Refunds
What is your return policy?
We accept returns in accordance with our Return & Refund Policy. Please review it for full details on eligibility, timeframes, and how to initiate a return.
How do I start a return?
Contact us at info@kewhaneesboutique.shop with your order number and reason for return and we'll guide you through the process.
Contact & Support
How do I contact customer support?
You can reach us by:
- Email: info@kewhaneesboutique.shop
- Phone: 443-542-8514
- Mail: Kewhanee's Boutique, LLC, 8480 Baltimore National Pike Ste 3210-156, Ellicott City, MD 21043
We're here to help and aim to respond to all inquiries within 1–2 business days.
About Our Store
Where are you located?
Kewhanee's Boutique is an online-only boutique. We do not have a physical retail location. Our business address is 8480 Baltimore National Pike Ste 3210-156, Ellicott City, MD 21043.
How are your products sourced?
We curate a diverse selection of fashion, jewelry, and accessories sourced from trusted third-party suppliers and shipped directly to you. Every item is selected to meet our standards for style and quality.